This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations.
This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.
IN_DEVELOPMENT ISO/FDIS 14785 50.20
Proof sent to secretariat or FDIS ballot initiated: 8 weeks 30 gush 2024
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